We’re rolling out the green carpet

We’ve joined forces with Transit to help network planners and schedulers understand their network performance and reveal what passengers say about their journeys.

To celebrate, we’re inviting agencies to see how Rate-My-Ride data in Mosaiq Insights could improve the passenger experience.

Request a demo

Objective network performance with Mosaiq Insights

Mosaiq Insights takes the clunk, time and frustration out of on-time performance analysis and reporting. This is an analytics tool with a difference. It is intuitive, user friendly and delivers instant insights.

At a glance

Understand what happened, and importantly, why it happened.

Bring together data from existing tools, telematics and third-party solutions (like Transit!) into one place, making it easy to interrogate.

Drives a deeper understanding of network operations and how to improve them - from the big picture, right down to the most granular detail.

Honest, timely feedback from Transit riders

Transit is our favourite real-time urban travel companion. Transit’s passenger-facing app helps users plan journeys and track their buses. It’s fun, user-friendly, and full of excellent direct feedback from passengers.

We love it because

By launching GO mode, users provide crowdsourced vehicle location data. This augments real-time information provided by operators to give other passengers more reliable travel updates.

While in GO, riders can answer Rate-My-Ride questions to send important feedback to their local transit authority at critical moments during their trip, providing details on aspects like stop safety and vehicle cleanliness.

When Transit app users give feedback about their journey, we match it to the same journey in Mosaiq Insights. Review passenger experience and network performance in the same place.

See your network from your passengers’ perspective

We’ll help you find the areas in your network that need attention, then you can dive into feedback to fine-tune the passenger experience.

Ready to turn transit data into transit intelligence?

Request a demo

No real time vehicle location data?
No problem.

Mosaiq Go is a lightweight AVL app that creates journey information where there was none before.

Get GTFS-RT with Mosaiq Go

Popular questions

We're all about making it easy to find the answers you need. If your question isn't here, visit our FAQ page to find more.

How much does Mosaiq cost?

We want Mosaiq to be accessible for networks of all sizes, so pricing for the Mosaiq suite flexes depending on the Mosaiq tools you’re using and the size of your network. Collaboration is fundamental to everything we do, so you’ll have unlimited user seats to give your entire team visibility.

Whether you have a fleet of 5 or 5,000, get in touch to chat about pricing, we’ll connect you with the right partner for your network.

Why does Mosaiq use standardised data formats?

We want you to have the flexibility to work with different vendors and systems, without needing to worry about compatibility issues. Working with standardised data formats helps us connect to more tools while reducing the costs of integration and maintenance.

Which countries is Mosaiq available in?

Mosaiq uses standardised data formats, so we can easily integrate with your existing system no matter where you are in the world. This gives you the flexibility to work with Mosaiq on a global scale, without having to worry about compatibility issues.

How seamlessly does Mosaiq share transit data with my other tools?

You should have the flexibility to work with different vendors and systems without having to worry about compatibility issues, so we’ve built Mosaiq to be a modular set of tools. Mosaiq uses standardised data formats, so we’re already speaking the same language as your existing system.

To make this work, we provide partners secure access to inbound and outbound APIs that we can easily integrate with other systems. This helps us share data wherever it’s needed in the network.

Do you have minimum fleet or network sizes?

Short answer: no! We want Mosaiq to be accessible for networks of all sizes, so pricing for the Mosaiq suite flexes depending on the Mosaiq tools you’re using and the size of your network.

Do you offer pilots for Mosaiq?

Mosaiq is a SaaS-based system with no long-term contract, so you're welcome to try out our tools without ongoing commitment.

We do use pilots to test new solutions and trial unique integrations. Let us know if you have an innovative system, want to try something a bit different or just want to know a bit more about how Mosaiq will work with your network.