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Network analytics made fast and easy

Mosaiq Insights is the fastest and most trusted path to continuous improvement in public transit operations. It brings your data together in one intuitive view, surfacing the most valuable insights – fast. Understand what happened, why, and what to do next, from big picture to granular detail.

Mosaiq Insights dashboard displayed on a desktop, highlighting key performance indicators (KPIs) for transit network analysis.

Unlock the power of your data

Whether you’re an operator, authority, or consumer of public transit data, Mosaiq Insights simplifies analysis and reporting. No more frustrating tools – our intuitive, user-friendly platform delivers actionable insights, helping you make faster, data-driven decisions with confidence and efficiency.

Complete visibility
Save time with easy-to-use dashboards that give you a clear view of your entire network. From high-level overviews to detailed trip data, you'll quickly spot the routes performing well and those that need attention.
Mosaiq On-Time Performance dashboard, displaying transit punctuality metrics.
Easy-to-use analysis
Built for transit, Mosaiq Insights is modern, intuitive, and easy to use. No analyst needed – anyone can click through and uncover meaningful insights, no technical expertise is required.
Mosaiq On-Time Performance dashboard, displaying transit punctuality metrics.
Effortless KPI Management
Track your network’s performance with KPI-driven analytics for a clear, consolidated view of operations. Drill down to trip level and quickly assess your next best improvement while ensuring your KPIs stay on track.
Mosaiq dashboard showcasing punctuality and reliability metrics for transit performance.
Fast, intuitive reporting
No more siloed data or slow reports. Mosaiq Insights is your single source of truth – filter, visualise, and share data instantly. Simplify analysis and reporting – everyone can quickly generate up-to-date reports.
data filters in Mosaiq transit intelligence dashboard, illustrating how siloed data can be segmented and isolated.

Maximise Transit Performance

Mosaiq Insights streamlines transit operations with personalised access and in-depth performance tracking. Operators and authorities can drill into specific journeys, monitor progress, and make continuous improvements – maximising fleet efficiency at every level.

KPI Dashboard

Mosaiq’s Key Performance Indicator (KPI) dashboard offers a customisable historical overview of your transit network’s performance. Track key metrics like data quality, punctuality, reliability, first/last stops, and performance over time.

Quickly identify top and underperforming operators or services to drive continuous improvements.

Mosaiq Insights dashboard displayed on a desktop, highlighting key performance indicators (KPIs) for transit network analysis.

Operators

Mosaiq users can access a summary view of an operator’s performance, covering data quality – including full and partial cancellations.

It also includes metrics for On-Time Performance at the first and last stop – represented as both an aggregate figure for a period, or graphically over time. It provides valuable insights in tracking performance trends enabling more informed operational adjustments.

Services

Review a service’s performance metrics as a summary of a period or in graphical form over time. It includes data quality, cancellations, and OTP at key stops and timing points.

Users can view the OTP pattern across various stops, for different variants of a service operated by the same provider. This includes early and late averages for journeys that have visited those stops, making it simple to quickly identify areas where improvements are needed.

On-Time Performance

Did the bus leave too early, on time or too late? What does early, on time or late actually mean in my location? The Snapper Services' team configures these On-Time Performance (OTP) metrics to provide accurate reporting based on your network's agreed OTP tolerances.

With Mosaiq, users can quickly access detailed, accurate metrics at a granular level, allowing them to track and focus on the performance indicators that matter most. This key feature enables users to easily validate the impact of any changes made to services.

Running Times

Mosaiq highlights journeys that run shorter or longer than expected to assess how allocated travel times align with actual performance.

Schedulers use this to improve timetable accuracy, including managing dwell time at stops throughout the journeys. This information helps measure if the peak vehicle requirement (PVR) is well adjusted to the timetables in effect, leading to operational efficiency gains and greater vehicle optimisation during peak times.

Stops

Mosaiq provides essential information related to an individual stop, for a specific period of time.

Review visits across all stops or timing points to see key insights, including deviations from scheduled arrivals or departures, bunching or headways. Monitor the impact of changes to service and city infrastructure by time of day, route or services.

Journeys

Understand network performance across the entire route. View individual journey data to pinpoint bottlenecks by time of day, route or service. Easily identify On-Time Performance (OTP) patterns at any stop over a date range.

Source evidence to support network or schedule changes by drilling down into an individual journey's data to see exact vehicle movements, stop-level OTP and any available direct passenger feedback.

Network Map

Designed to give you a complete, interactive view of your entire transit network at your fingertips. With this powerful feature, locating stops is faster and easier than ever before. Switch between terrain and satellite views for a more dynamic mapping experience, and search smarter by entering just a part of a stop name or ID.

Want to track performance? You can view stop performance over any period you choose, allowing you to spot trends, identify areas for improvement and take action where needed.

Before, we didn’t know where to start with the data, but now with Mosaiq, I can see the information I need within 30 seconds, which saves me a lot of time.

Vicky-Rose Brown
Public Transport Officer
North Northamptonshire Council logo

Mosaiq Insights has been able to deliver our network data in a whole new way. It’s quick to load, intuitive, and most importantly, the team likes to use it. It will be an essential part of our toolkit as we move forward into a franchised future.

Graham Davies
Travel System Manager
West Yorkshire Combined Authority logo

Mosaiq Transit Intelligence Suite

All-in-one transit intelligence

Mosaiq Insights is a key part of the Mosaiq Transit Intelligence Suite, which also includes Mosaiq Go and Mosaiq Live. Together, these tools provide a comprehensive solution for tracking fleet movement, network usage, and overall transit operations from a wide range of data sources.

With its open architecture, Mosaiq lets you select the right tools for a complete view of your transit system.

Plus, we offer a pay-per-vehicle model rather than per product or user, so your entire team can benefit from all three products at one price.

Mosaiq Go

Mobile intelligence made easy.

See a complete picture of trip and fleet data – without the onboard hardware cost or hassle.

Mosaiq Go mobile app displaying real-time trip information for drivers.Mosaiq Go mobile app displaying real-time trip information for drivers.

Mosaiq Live

Operational visibility made easy.

Visualise and validate real-time journey data across your entire network at a glance.

Mosaiq Live dashboard displaying a live map view for transit network monitoring.Mosaiq Live dashboard displaying a live map view for transit network monitoring.

Book a demo

Let one of our team show you how we can help improve your transit network with Mosaiq. Set up a comprehensive, personal introduction for you and your team today.

Andy and Graeme

Mosaiq news

Catch up on the latest Mosaiq news, industry updates, and thoughts from the Snapper Services team.